Frequently Asked Questions
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Birdie Babe Luxe creates thoughtfully curated golf bags designed to help women feel prepared, confident and stylish on and off the course.
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Each collection includes different golf, comfort and personal-care essentials. Please review the individual product description for the complete list of items included with your selected bag.
Phones, sunglasses, headphones and other styling props shown in photographs are not included unless specifically listed in the product description.
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Product colors and packaging may vary slightly from the photographs because of lighting, screen settings and manufacturer updates. If an included product becomes unavailable, we may replace it with an item of equal or greater value while maintaining the overall quality of the collection.
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We offer $14.99 flat-rate standard shipping within the continental United States.
The Birdie Babe Luxe Mini Bag ships for $9.99.
Additional charges may apply to orders shipped to Alaska, Hawaii, U.S. territories, or military addresses. Please contact us before ordering if you need delivery to one of these locations.
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Orders are normally processed within [2–3 business days], excluding weekends and holidays. You will receive an email with tracking information once your order ships.
Processing time is separate from the carrier’s delivery time.
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Contact us at birdiebabeluxe@gmail.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations after an order has entered processing or shipped.
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When your order ships, you will receive a confirmation email containing a tracking link. Please allow up to 24 hours for tracking information to update.
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We accept eligible returns requested within 14 days of delivery. The bag and all included products must be unused, unopened and returned in their original condition and packaging.
For hygiene and safety reasons, opened or used personal-care products cannot be returned. Original shipping charges are nonrefundable, and customers are responsible for return shipping unless the order arrived damaged, defective or incorrect.
Contact birdiebabeluxe@gmail.com before returning anything. Unauthorized returns may not be accepted.
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Please email birdiebabeluxe@gmail.com within 48 hours of delivery. Include your order number and clear photographs of the shipping box, damaged product and shipping label. We will review the issue and work with you on an appropriate replacement or resolution.
Keep the original packaging until your claim has been resolved.
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Exchanges depend on product availability. Contact us within 14 days of delivery, and we will let you know whether your requested color or product is available. Customers are responsible for exchange shipping unless we sent the wrong item.
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At this time, we ship within the United States only.
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Email us at birdiebabeluxe@gmail.com or use our website’s Contact page. We normally respond within [1–2 business days].